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Catégories
Order
Articles
0
Comment utiliser les produits d'entretien? Et pourquoi?
4
How do I cancel my order ?
0
How do I find my bill ?
2
I have a defective or incorrect item
1
I did not receive all my items in my package
2
My package is notified as being delivered but I have not received it, how to do it ?
1
How many items can I order ?
0
How do I change my order ?
Click & Collect
Articles
0
What is click & collect ?
3
How long do I have to collect my click & collect ?
E-reservation
Articles
1
What is e-resa ?
1
How long do I have to get my booking back ?
Returns & Exchange
Articles
0
How do I create my return label ?
2
I bought my items on the site and I want to make an exchange, how ?
0
I bought my items on the site and I want a refund, what are the conditions ?
0
I bought my items in store and I want a return, what are the conditions ?
4
I bought my items in store and I want a refund, what are the conditions ?
1
Is it free to return ?
0
Can I make a return without the box ?
Payment methods
Articles
1
Which gift cards/gift tickets are accepted by CHAUSSEA ?
0
How to get a tax refund at CHAUSSEA ?
0
I have a promo code, how do I use it ?
0
Can I use my CHAUSSEA gift card on the site ?
0
Is it possible to pay in installments ?
0
Is the site secure ?
0
How do you get a tax break ?
Delivery
Articles
1
In which countries does CHAUSSEA deliver ?
0
Livrez-vous dans les DOM-TOM ?
0
What are the prices for deliveries ?
0
What are the delivery times ?
0
How do I check my order tracking ?
0
Can I have my order delivered to the store ?
Customer service
Articles
0
How do I contact customer service ?
Customer account
Articles
0
How do I subscribe to the newsletter ?
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